Rest Assured - Using Cemetery Software at Remote Locations
Welcome to Rest Assured . . . the second in a series of Q & A articles designed to help you navigate the decision making process when evaluating your purchase of cemetery management software. Please read on . . .
Q. Can cemetery software management programs be used by employees at remote locations?
The answer to this question is an emphatic YES! in fact, in our mobile-centric, work off-site world, your team members do not need to be at the office to manage operations or safely perform the needed tasks required like mapping, sales, or accounting/finance. If a personal matter arises that doesn’t allow them to come into the office, access is available. And if your operation has multiple cemeteries, you can manage them all from one location, while the team has access not only in the office, but after hours, or even in the cemetery grounds with a Wi-Fi or cell signal. Every aspect of cemetery management should be at your fingertips, no matter where you are.
Additionally, the hallmark of the cemetery profession is offering exceptional service to the families in our care. What we don’t want to have happen is to serve a family with an inefficient process or dated procedure, which can stand in the way of the service and compassion that we are extending. The application of technology is one small piece of the puzzle, but it is a piece that can amplify the best characteristics that our profession has to offer. Being able to access information from anywhere also increases your team’s mobility and makes collaboration much easier for teams, as they can communicate and share information more readily, while receiving updates in real time.
And lastly, if your firm is like others in the profession, the ability to attract and retain top quality talent in today’s environment is critical. One way to keep folks on staff is to equip your team with proper modern tooling for serving the families in their care. Having the ability for your team to remotely access much needed information, 24/7/365 provides an improved employee experience as well as allowing the cemetery to move forward without unnecessary delays to the data reports and insights required to run a successful cemetery.
As the work environment at cemeteries continues to evolve, the need for remote access to critical onsite data and customer information will be a significant component for firms looking to upgrade their current data needs. We’re living in a world that currently requires remote access and it will only become a more essential tool within the changing world of cemeteries.
Rest assured, if I can be of help in providing any additional insight with this or other questions that you might have related to how a cemetery software management tool could prove to be an efficient and effective way to better your firm, do not hesitate for a minute to contact me. I’d be honored to have that conversation with you.
